This office must receive written notice thirty days prior to the rental date, in order to receive a refund or to begin the procedure for a refund.

Written notice must contain the following information

The City will not be responsible for delays or not receiving a cancellation due to mail service. Refunds require four to six weeks to process and return by mail. Failure to notify us as described above will result in no refund. A full refund, minus the $150.00 guarantee fee will be made if renter complies with the above. If a renter misses the 30 day prior notice, the City will retain the full rental fee and refund the deposit only. If the rental fee has not been paid, the deposit will also be retained.

The City will not cancel a date unless it is an emergency, or the building is in a condition unsuitable for public use, or if it is in the best interest of the community’s welfare.